Location: London office based (with travel to various UK sites)
Duration: Permanent, Full time
About MCR Property Group
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
Job Summary:
We are seeking a professional and proactive Residential Block Manager to oversee the day-to-day management of a portfolio of residential properties (blocks of flats). The ideal candidate will have excellent communication, organizational, and problem-solving skills, with experience in property or block management.
Key Responsibilities:
Portfolio Management: Manage a portfolio of residential developments (leasehold blocks or estates), ensuring they are maintained to a high standard.
Service Charge Budgets: Prepare, monitor, and reconcile service charge budgets in accordance with lease requirements.
Maintenance & Repairs: Coordinate routine and emergency maintenance, repairs, and major works with contractors and surveyors.
Site Visits: Conduct regular site inspections to ensure properties are clean, safe, and well-maintained.
Compliance: Ensure buildings meet health and safety regulations and fire risk assessment requirements.
Leaseholder Communication: Act as the first point of contact for leaseholders, resolving queries and complaints in a timely and professional manner.
AGMs and Meetings: Attend and chair residents’ meetings, AGMs, and liaise with Residents’ Management Companies (RMCs).
Contractor Management: Source and manage third-party contractors and suppliers for services such as cleaning, landscaping, and security.
Reporting: Prepare reports on financials, maintenance, and compliance for directors and clients.
Key Skills & Experience:
Previous experience in block management or residential property management (essential)
Strong understanding of leasehold property management and landlord/tenant legislation
Excellent communication and interpersonal skills
Organized and able to manage multiple sites and priorities
Strong IT skills, especially in property management software (e.g., Qube, Propman, or similar)
IRPM qualification (preferred or willing to work towards)
Full UK driving license and vehicle (for site visits are required)
Commitment to travel to sites in when required (Rochester, Norwich, Swindon and Coventry).
Desirable Qualifications:
Institute of Residential Property Management (IRPM) – Associate or Member
RICS accreditation (advantageous but not essential)
If you are ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you
Salary: Circa £50-60,000 per annum, depending on experience (DOE).
Hours: 9am to 6pm (Out of hours one in 6/8weeks)
MCR Benefits:
Pension
20 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate
