Receptionist – Front of House/ Office administrator
Ardwick, Manchester
About MCR
MCR Property Group are a dynamic and active property development company with offices in Manchester, Birmingham, Glasgow, and London. MCR are looking for enthusiastic and dedicated people, able to work at a fast pace to join its expanding team. Good remuneration on a project-by-project basis and the opportunity to grow with the company.
We have an exciting opportunity to join our successful and expanding reception/administrator team in our Ardwick, Manchester. We are seeking a professional and friendly Receptionist to join our team, the ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires excellent organisational skills, a keen attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Role includes but is not limited to the following:
Working as part of a team to co-ordinate the front of house reception
Visitor Management, professionally meeting and greeting visitors/clients and signing them into the office
Keep our portal up to date for new starters and leavers
Support CEO and senior management when required
Ensuring front of house, meeting rooms and board rooms are always clean, tidy, and kept tidy, including the kitchen.
Confident on the phone – answering the telephone within 3 rings and providing a switchboard service, transferring, and forwarding calls to the correct departments and dealing with incoming queries
Managing the meeting room calendar, booking rooms for meetings and events as and when required.
Managing the email inbox
Providing a concierge service
Maintain a welcoming reception area including the meeting rooms and the kitchen
In charge of checking stationary stocks and catering/kitchen supplies, refilling / ordering replenishments where necessary
Handling incoming and outgoing post in a timely manner
Ability to problem solve
Administration skills and duties – Supporting the CEO and Senior Management, as and when required
Skills & Requirements:
Proven experience in a clerical or office role is preferred.
Proven front of house reception experience required within a busy and demanding office
Strong organisational skills with the ability to prioritise tasks effectively.
Proficient in using computer applications and competent at using Microsoft word, excel and outlook
Excellent phone etiquette and a positive and confident telephone manner
Communication skills, both verbal and written.
Good attention to detail
A proactive approach to problem-solving with strong attention to detail.
Ability to work independently as well as part of a team in a dynamic environment.
Salary: Circa £28,000 per annum, depending on experience (DOE).
Hours: 8.30am to 5.30pm Monday to Friday
MCR Benefits:
Pension
22 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate
Free onsite gym
Professional development opportunities
Free eye test voucher/ reclaim costs
If you are ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you