Reports to  Head of Operations

Salary  £60,000–£65,000 per annum, depending on experience

Scope  Flow Student portfolio, with regular travel to sites

Role purpose

Lead health and safety across Flow Student’s student accommodation portfolio. Set practical standards that protect residents, colleagues, contractors and visitors. Use site audits and performance data to verify that teams apply those standards, and work with Operations and Facilities to close gaps.

Key responsibilities

• Own the portfolio health and safety strategy, policies and annual improvement plan. Translate priorities into clear site procedures, named owners and measurable actions.
• Deliver a risk-based audit programme across the portfolio. Inspect sites, review records and sample how controls work in practice. Agree corrective actions with site and regional managers, track deadlines and verify completion.
• Escalate serious risks and overdue high-priority actions to the Head of Operations. Report regularly on audit findings, recurring issues, incidents, training and action closure.
• Oversee the development, review and implementation of risk assessments and safe working procedures. Work with Operations, Facilities and competent technical specialists to ensure appropriate controls are maintained for fire safety, water hygiene and legionella, asbestos, electrical and gas safety, lifts, CoSHH, contractor activities and statutory inspection programs.
• Lead the review of accidents, near misses and significant incidents. Identify root causes, coordinate any required notifications with the responsible teams and share lessons across the portfolio.
• Lead health and safety initiatives, including targeted training, site briefings and campaigns. Coach managers on their responsibilities and use audit findings and incident trends to target support.
• Support emergency preparedness and drills, and assess health and safety readiness at new or acquired properties before mobilisation or resident occupation.
• Work with site teams, Facilities, People and external specialists. Support liaison with enforcing authorities and accreditation bodies where required.
• Oversee compliance with applicable Building Safety Act requirements, particularly for higher-risk buildings. Ensure appropriate building safety arrangements, documentation, golden thread information and resident engagement processes are maintained.

Essential

• NEBOSH National Diploma in Occupational Health and Safety or an equivalent Level 6 occupational health and safety qualification.
• Experience leading health and safety across a multi-site property, accommodation or facilities operation.
• Practical knowledge of UK health and safety requirements and experience applying them in occupied buildings.
• Experience planning and conducting audits, investigating incidents and verifying that corrective actions have addressed the underlying risks.
• Ability to influence site teams and senior leaders, explain technical findings clearly and use data to prioritise action.
• Ability to travel regularly across the portfolio.

Desirable

• Experience in purpose-built student accommodation, residential property or hospitality.
• IOSH membership at Certified or Chartered level, or working towards it.
• Experience supporting site mobilisation, building safety compliance, or using digital audit and compliance systems.

How success will be measured

• Risk-based audits are completed to schedule, with findings supported by evidence and critical risks escalated promptly.
• Site teams close actions on time and demonstrate that corrective measures are working. Repeat findings reduce over time.
• Leaders have a clear view of portfolio risks, and training and improvement initiatives address the issues identified through audits and incident reviews.

Share this Job