The Facility Manager is responsible for the smooth and efficient operation of all building systems and services within the student accommodation. A key focus of this role is overseeing and managing the Planned Preventive Maintenance (PPM) schedule to ensure all facilities remain safe, fully functional, and compliant with relevant legislation. The role also involves delivering an excellent student experience through well-maintained and secure living environments.
Key Responsibilities:
Manage all facilities and maintenance operations across the student accommodation site, ensuring a high standard of service and safety.
Plan, oversee, and ensure completion of all PPM inspections for critical systems (e.g. fire safety, HVAC, lifts, electrical systems, water hygiene) in line with statutory and company standards.
Maintain and update the PPM schedule, ensuring tasks are completed on time and properly recorded.
· Ensure all statutory compliance checks and certification are up to date (e.g. fire risk assessments, gas safety, PAT testing, Legionella monitoring).
· Supervise and coordinate external contractors and service providers, ensuring high performance and value for money.
· Conduct regular building and room inspections to proactively identify maintenance issues.
· Respond promptly to reactive maintenance requests and emergencies, ensuring minimal disruption to residents.
· Ensure the site remains clean, secure, and welcoming at all times.
· Manage maintenance budgets, procurement of supplies, and contractor invoices in line with company policies.
· Maintain accurate records of inspections, repairs, and compliance documentation.
· Work closely with the accommodation team to support a positive student experience, including during peak periods such as move-ins and move-outs.
· Ensure health, safety, and environmental standards are upheld throughout the site.
· Participate in on-call duty rota and respond to out-of-hours issues when required.
Requirements:
Proven experience in facilities management, ideally within student accommodation, residential, or hospitality sectors.
Strong understanding of Planned Preventive Maintenance (PPM) and statutory compliance requirements.
Working knowledge of building systems including mechanical, electrical, and fire safety.
Excellent communication, organizational, and problem-solving skills.
Experience working with contractors and service providers.
Ability to manage maintenance records using CAFM or similar systems.
Health & Safety certification (e.g. IOSH or NEBOSH) is desirable.
A customer-focused approach and the ability to interact professionally with students and colleagues.
Flexibility to work occasional evenings/weekends or respond to out-of-hours issues.
