MCR is a successful and entrepreneurial property development and investment company working across the UK, with a pipeline of residential, commercial and industrial units. We have offices in Manchester, London, Birmingham and Edinburgh.
We are recruiting Customer Service Advisors (CSAs) for our sites at Truro Works and Park Village.
As a Customer Service Advisor, you will make sure our residents always feel valued and safe in their home. You will handle resident enquiries, respond to emails, log maintenance issues and work closely with the wider team so the site runs smoothly. You may need to arrange a repair or resolve a health and safety issue, and you will be comfortable dealing with resident disputes, complaints and rent arrears.
We are looking for a positive team player who thrives in a fast moving environment where things get done. You will not mind rolling up your sleeves, and you will bring plenty of initiative and excellent communication skills. You should have some customer service experience, but it could just as easily come from a bar, hotel, gym or ice cream van. We are far more interested in your people skills, personality and potential.