We’re currently seeking a Build to Rent Director to join our team in London This is an exciting opportunity to join a fast-paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you.
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
Position Summary:
The Director – Build to Rent (BTR) is responsible for the strategic leadership and performance of a growing portfolio of BTR developments. This includes overseeing pre-opening planning, mobilisation, lease-up, operational delivery, customer experience, and asset performance across multiple sites. The role requires a strong blend of operational expertise, commercial acumen, and leadership to ensure that each BTR scheme achieves its financial and service targets.
Key Responsibilities:
Strategic Leadership
Develop and implement the BTR strategy across the portfolio, aligned with business objectives.
Act as a key stakeholder in acquisitions, development input, and design to ensure operational viability and customer appeal.
Set and oversee long-term operational, financial, and customer service goals for the BTR platform.
Operational Oversight
Lead and manage all BTR site operations, ensuring brand standards, compliance, and service delivery are met or exceeded.
Monitor KPIs including occupancy, rent collection, resident satisfaction (NPS), and yield performance.
Drive the implementation of tech-enabled management systems and resident platforms.
Team Management
Recruit, train, and develop regional and on-site management teams.
Foster a high-performance culture across the operational teams, with a strong focus on service and accountability.
Mentor direct reports and succession plan for future growth.
Mobilisation & Lease-Up
Oversee mobilisation plans for new developments including staffing, systems, branding, marketing, and compliance.
Coordinate cross-functional teams during pre-opening and lease-up phases to ensure targets are met.
Support pricing and leasing strategies based on local market analysis.
Resident Experience & Community Building
Champion customer-centric service design and delivery across all developments.
Implement community engagement programmes, resident events, and wellbeing initiatives to foster loyalty and satisfaction.
Ensure a seamless end-to-end resident journey from enquiry to renewal.
Financial & Asset Performance
Oversee budgeting, forecasting, and financial reporting for the portfolio.
Work closely with asset managers and investors to ensure asset value optimisation.
Provide input on rent setting, capital expenditure, and cost control strategies.
Compliance & Risk Management
Ensure health & safety, fire safety, data protection, and legal compliance across all BTR sites.
Maintain robust governance structures and quality assurance processes.
Lead ESG initiatives aligned with corporate responsibility goals.
Qualifications & Experience:
Proven experience (7–10+ years) in senior leadership within BTR, PRS, student accommodation, or hospitality sectors.
Deep understanding of BTR operations, lease-up, customer service, and property management.
Strong financial acumen with experience managing P&Ls and budgets at scale.
Excellent leadership and communication skills, with the ability to manage multidisciplinary teams and stakeholders.
Strategic thinker with hands-on operational expertise.
Degree in Real Estate, Business, Hospitality, or related field (MRICS or ARLA/IWFM desirable).
Working Conditions:
Based at head office with frequent travel to regional BTR sites.
May involve out-of-hours availability during key operational periods or emergencies.
MCR Benefits
23 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days
